What Our Customers Say
131+ five-star reviews from homeowners across Snohomish, Skagit & Island Counties. See why Western Washington trusts Blackwater Services.
10+ reviews • 100% five stars
"Blackwater Services is the BEST septic company I've used. They were on time, professional, and the price was completely fair. They even showed me what was going on with my system so I could understand it better. Highly recommend!"
"Had a septic backup late Saturday night and called Blackwater. They arrived within 2 hours. I can't say enough good things — professional, fast, and saved us from a complete disaster. Worth every penny."
"My system alarm went off and I panicked. Blackwater came out the same day, diagnosed a failed aerator, and had it fixed by 4pm. They were calm, clear about what needed to happen, and fairly priced. Amazing team."
"Women-owned business AND incredible service — what more could you ask for? Blackwater handles our Norweco system and we've never had a compliance issue. Highly recommend to anyone on Whidbey Island."
"They handle all our biannual aerobic system inspections. Always on schedule, always professional. They file all the county paperwork too — I don't have to worry about a thing."
"We used Blackwater for a pre-purchase inspection on a home we were buying. Their report was thorough, clearly written, and gave us the confidence to move forward. Excellent service."
"Second time using Blackwater and they keep getting better. Fast, courteous, no mess left behind. Already scheduled my next pump-out with them."
"Got 3 quotes — Blackwater was competitive, but more importantly they actually explained what they'd do and why. That transparency made the decision easy. Great experience start to finish."
"Enrolled in the Blackwater Protection Plan after our inspection. So glad I did — they've already caught a small issue during a routine visit that could have turned into a major repair. Worth it 100%."
"Outstanding. Knowledgeable technician who took the time to walk me through the whole system. Report was ready next day. Will absolutely use them again."
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